Collecting, generating, and providing the necessary information for the execution of a flight is one of the most important functions in the aviation world. Providing the pilot with the necessary data to establish an operational flight plan is a decisive action to ensure safe flights. The Aircraft Dispatcher’s job is to coordinate all these variables to ensure that the flight operation is conducted as safely and economically as possible.

Among the main functions of an Aircraft Dispatcher is to supervise and sign off on aircraft dispatch services, such as the analysis of take-off, en-route, and landing performance to be met. It must also assist pilots in the preparation of the flight plan, providing information on meteorological data of the place of departure, route, destination, and alternatives, as well as forecasts of the route to be flown, the technical conditions of the destination airports and their alternatives, (including the facilities, services, radio aids and facilities provided).

In case of emergency, it is the Aircraft Dispatcher who is responsible for initiating the procedures indicated in the company’s operations manual. Likewise, he is in charge of the ship’s safety, by determining and controlling the distribution, lashing, and securing of the ship’s loads; the distribution of the fuel loaded in the tanks; and everything related to the stability of the aircraft.

Aerotecsupport offers you the tools you need to achieve the Flight Dispatch and Operations Control Technician qualification.

The course content covers knowledge of:

Achieving the Flight Dispatch and Operations Control Technician degree offers a wide range of career opportunities.

Among them we can find:

• Crew control: They are in charge of monitoring the legality of crew activities on the same day of operation. It is also responsible for covering any casualties that may occur during the day among the crew members on duty.

• Shift Manager: Responsible for the coordination and supervision of the day’s operations. It is responsible for ensuring that aircraft can operate optimally and safely for the day’s flights, whether due to the airport they are scheduled to operate at, type of engine, runway width, airport category, or limitations that may arise due to maintenance issues. He is also in charge of preparing the next day’s flight schedule in the most optimal way for the company, ensuring the transportation of the largest number of passengers.
• OCS (Online Coordination System): This function belongs to the passenger service area. They keep track of the day’s incidents to keep passengers informed.
• Day Manager / Operational Manager: Responsible for the day’s decision-making, to ensure that if the company does not have the resources to meet its commitments, to find them. In case it is not possible to obtain them, take the most optimal decision, both for the company and for the passengers. In parallel, they are in charge of elaborating the procedures of the different departments on how they should work as well as the supervision of the whole room and areas, having the final decision on how they will operate that day.
• Network Department: Among many other functions, being part of ground operations, they are in charge of monitoring passenger connections so that each passenger can reach his or her destination. In case you are going to miss your connection due to delays or any other reason, they look for alternatives so that when that passenger arrives at the transit airport, they already have a solution to their problem. Another of their functions, in case of flight cancellations, is to coordinate with the aircraft ground handlers, the accommodation of those passengers in hotels, as well as transportation to/from the airport to their accommodation and back to the airport.

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